Talk to our team
Contact CSi
If you require more information about our company or certification services, contact us directly or submit an online enquiry.
Online enquiry
How can we assist?
Complete the form and a member of the CSi team will respond to your enquiry.
Help us improve
Share your feedback
We welcome compliments, suggestions and constructive comments about your experience with CSi. Meaningful feedback is recorded, reviewed and used to support service improvement.
If your feedback expresses dissatisfaction and requires a formal response or investigation, CSi may classify it as a complaint. We will notify you and handle it under the Complaints and Appeals process.
Tell us about your experience
Formal matters
Complaints and appeals
Complaints about CSi’s certification activities and appeals against certification decisions follow documented processes.